Customer Value Statement
Our highest priority after selling any product is to keep it operating. Knowing that customers need their products to produce an income or maintain a lifestyle underlines our customer commitment to ensure that your equipment is reliable and if you do have a problem that we react proactively to minimise any downtime that you may experience.
Our customers are part of our business and without you, our business would not exist therefore we value the feedback that you provide so that we can continually improve our after sales support to you.
After Hours Support
Bertolis trades Monday to Friday from 8:30am to 5:30pm and from 8:30am to 12:00pm on a Saturday morning. Our parts department provides seasonal after hours support to keep your machinery operating at peak efficiency during harvest, sowing and other busy times of the year.
Within our Parts Department there are two designated Parts Interpreters who have several years experience. Give Dominic or Dillion a call to discuss your requirements as they will be happy to help.
We have long term relationships with a number of local and State couriers allowing us to deliver your parts in a timely fashion.
